We offer free local standard shipping within Hong Kong for orders over HK$300*. For orders below HK$300, a shipping fee of HK$20 will apply. All orders will be shipped via Hong Kong Post with a registered tracking number.
Once payment is confirmed, we will begin to process your order (Monday to Friday). Typically, your order will be dispatched within 2 business days from the date of payment. Standard Hong Kong delivery times are between 2 and 4 business days.
For express delivery or China and International delivery options, please contact us at firstname.lastname@example.org.
*Wigo Wear is not responsible for any items lost or damaged in transit via HK Post.
Your satisfaction is important to us, so if you need to return your Wigo Wear shirt for whatever reason, please get in touch at email@example.com within 7 days of receipt of your order. We are happy to arrange an exchange or provide a shop credit for future orders. Please note the returned item must be in its original, unworn condition with all packaging and the original invoice/receipt must be included.
The return address and any further instructions will be provided after you have emailed us.
Kindly note that you will be responsible for the shipping cost on your return. We will cover the standard shipping fee when sending the new shirt back to you.
For sale items, we regret we cannot accept returns.
If upon receipt, an item is found to be defective, please let us know immediately at firstname.lastname@example.org. After 7 days from the date of dispatch, we will not accept any defective returns.